About Clear Stamps  |  About Blue Diamond Stamp Co.  |  About Ordering and FAQ

Ordering and other Frequently Asked Questions

Currently all online orders are processed through the Etsy shop.

Payment

Payment is accepted through PayPal, credit card, or etsy gift card. 

Order cancellation requests are allowed if received before the order has shipped. Custom order cancellations are only accepted within 24 hours of placing the order.

Shipping

Orders containing in-stock items will ship out within 3-5 business days via USPS First Class or Priority Mail (depending upon weight) with delivery confirmation. In some rare cases, an item may be out of stock and there may be some delay before shipping. The customer will be notified promptly. 

Custom orders will typically ship out within 7-10 business days after receiving payment and approval of final design. 

With a Rush Service Fee of $15, a custom order will ship within 3 business days. Please inquire for the current availability of this service.

Refunds and Exchanges

The Blue Diamond Stamp Co. stands behind the quality of its products and that it will offer a crisp clear impression.  Before each finished stamp is packaged, it is handprinted to ensure it turned out perfectly.  

Returns and exchanges are accepted within 15 days of delivery for unused pre-made and in-stock products.  

No returns or exchanges are accepted for custom stamp orders.

Because of the handmade nature of the stamps, very rarely there may be a slight inconsistency of the image. Please check out the stamping tips to determine if there really is a problem with the stamp itself or if it is a matter of technique or specific material being used.

If you are unsatisfied with your order, please contact ASAP.

Wholesale Orders

Wholesale ordering is available for brick-and-mortar and online retail shops.  Please contact for more information.

Angel Policy for Use

Blue Diamond Stamps welcomes artists who would like to use the stamp products with our designs in their handmade products for sale.  

Customers are given a limited license for use under the following criteria:

*Handmade craftwork created for sale must be personally and individually created/hand-stamped by the selling artist. 

*The design may not be reproduced or copied in any form by any means, including electronic and mechanical.

*You may not use Blue Diamond Stamp designs for the purpose of creating logos or company trademarks.

*An email requesting permission and an explanation as to how specifically they will be used is required.

Note: Custom orders created with a customer's submitted design is not limited to this policy. In this case, the Blue Diamond Stamp Co. may not be held liable for any stamp created from artwork submitted by the customer that the customer does not own.